Introverts – Are You Ready to Return to Work?

  We have been waiting for well over a year to get back to “normal”. For many of us this means returning to work. Depending on where you live and the type of work you do this may be causing some anxiety. In Canada a KPMG poll revealed that 54% of Canadians feel anxious about returning to work. Of course, if you were fortunate enough to have a job that was deemed essential or a company that let you work from home you would have continued working all along. Jill is the COO of an engineering firm. She worked from home while restrictions were in place but moved back to her office as soon as it was feasible. My nephew Bill is an electrician and his brother Steve is a plumber so they continued to work on construction projects throughout the entire pandemic. People employed in retail and the hospitality industries had fewer options during the lockdown. But introverts who stopped working or worked from home may be feeling anxious about returning to work. The best remedy is to take charge and create an action plan based on your needs. Have a Re-entry Plan Taking charge will mean deciding what works for you and then being ready and willing to negotiate with your employer. Canada Life recently posted: “Studies have shown fear of the unknown can significantly compound anxiety. Being worried about the uncertain, known as anticipatory anxiety, can leave you feeling overwhelmed and powerless.” To remove some of this uncertainty, speak to your boss about what a return to work will look like. Canada Life recommends that you find answers to the following questions: Will all employees be returning or will we be taking a phased approach? How many employees will be returning at once? Have any physical changes been made to the working environment? How will measures such as face covering and social distancing be enforced? Are any other workplace safety measures in place? Will you be providing any PPE equipment, such as masks? Do Your Homework  All over the world we are seeing examples of how employers are taking the needs of their employees into consideration. Your place of work should have a formal return to work plan based on government health guidelines. Do a “dry run”. Go back to your place of work and look around. Talk to people who are already working. Ask them what their experience has been like. If you are looking for ideas to take to your boss do some research on-line. Many organizations are encouraging employees to continue working from home at least in the short term. And there are numerous examples of how companies are adapting in order to get their employees safely back to work. The Bank of England is asking staff to return to the office in September starting with a minimum of once a week. A form of graduated return to work. You may be able to arrange a graduated return to work or negotiate fewer hours for the first few weeks And Now for the Good News! Peter Cheese, chief executive of the Chartered Institute of Personnel and Development (CIPD) said recently in a BBC interview: “Freedom Day‘ shouldn’t signal a mass return to workplaces, but it could signal the start of greater freedom and flexibility in how, when and where people work.”  

Introverts are Valued But Still Not Seen as Leaders

Do Extroverts Make Better Leaders? In 2015 when I wrote The Dynamic Introvert: Leading Quietly with Passion and Purpose the ideal leader was someone with an extroverted personality.  Of course we (I’m a card carrying introvert myself) failed to measure up, especially in the workplace. At that time, and for decades before, introverts were overlooked for leadership positions in favor of their more outgoing extroverted colleagues. Introverts Are Valued Now More Than In The Past When I saw that Dr. Karl Moore, assistant professor at McGill University was giving a talk to UBC business students about introverts, extroverts and ambiverts I wanted to see what, if anything, had changed. I wanted to hear what Moore had to say. Had he discovered anything new since 2015 when I had published my book? Are Introverts Finally Getting the Recognition and Respect that they Deserve? Dr. Moore stated that “We value introverts more now than in the past.” So far so good. But then he said “You have to be extroverted or act extroverted to get into the C-Suite.” The C-Suite is code for senior leadership: Chief Executive Officers, Presidents, Directors, Vice Presidents etc. Here’s an example from a Wall Street Journal article that I quoted in my book: Nearly two-thirds of the 1, 542 senior leaders surveyed in 2006 saw introversion as an impediment to reaching higher (C-Suite) management levels. Extroverts, it would seem by virtue of their outgoing personalities were more intelligent and therefore chosen for leadership roles more often than introverts. Ok, so nothing much has changed. Or has it? Getting To The C-Suite Moore spoke to the need for introverts to change their behavior, in other words to act more extroverted. But he also stated that extroverts need to behave like their introverted colleagues. In other words listen more than they talk, share the limelight with others, and be humble! “Acting like and E or an I when you’re not is exhausting.” Moore told the audience. Of course, introverts discovered this years ago. I learned to take breaks in order to recover my depleted energy, especially after teaching a class or facilitating a meeting. After teaching a leadership class all day I would go home EXHAUSTED! This may sound strange to you but after re-reading my notes I thought to myself, “Why are we all trying to be something we are not?” “Why all the acting out of character if it is so exhausting? “ Throughout my career I struggled to be more extroverted. I found it extremely difficult to speak up in meetings which were dominated by extroverts, each speaker louder than the next. My answer was to join Toastmasters where I learned to speak confidently in front of groups. This was a good thing. Initially it was exhausting and it took me years of practice before I was comfortable speaking in a group. We all need to communicate if we are going to have healthy relationships and we all need to be able to speak up and share our ideas, especially at work. Don’t Be Afraid to Speak Up! Thankfully, the time spent at Toastmasters working on my communication skills paid off but don’t worry I have not become an extrovert. I developed my own unique style of communication. I still pause more than some of my more extroverted colleagues but I feel confident when speaking in front of a crowd and I like the fact that I can contribute my ideas in breakout rooms during ZOOM meetings. If you are an introvert you may disagree with my suggestion that you learn to speak up and speak out. I  I agree that we should be accepted for who we are without having to become extroverts in order to fit into society’s expectations of the ideal leader. But now extroverts are also being told that they need to change their personalities to act more introverted. Moore found in his research that introverts are valued more now than in the past but is it enough?  

Tips for Introverts Struggling with Anxiety

Tips for Introverts Struggling with Anxiety Is anxiety more of a problem for introverts? I’ve always thought so! A lot of people struggle to cope with anxiety and I wondered if this was more of a problem for introverts as we tend to spend a lot of time rehashing our thoughts. Too Much Anxiety Can Be Bad for Our Health Everyone suffers from anxiety at some point but too much anxiety can affect our well-being in a negative way. Even though anxiety is considered a negative state and something to be avoided at all costs, anxiety may have benefits such as motivating us to take action. But too much internal dialogue can set off a downward spiral of negative feelings. And indeed, anxiety and depression are more common among introverts than extroverts. What’s an Introvert to Do? If you want to get a handle on your anxiety, you’ll need to discover what’s causing you to feel anxious. Do you have financial worries that keep you up at night? Maybe you are looking for work and are feeling anxious about having to go through job interviews. Health concerns are another common cause of worry. Perhaps you have to give a talk at work or at school and you hate public speaking. In addition to these common worries, if you are an introvert you may become anxious because you are thinking too much. Researchers have found that when they looked at the brain activity of introverts AND extroverts it was the introverts who had the highest levels of brain activity. Introverts have a preference for solitude for a reason. It seems that carving out some quiet time throughout the day is essential for our mental health. What Can You Do to Reduce Anxiety? Trying to think your way out of a stressful situation will probably only make it worse. Instead you may want to try something different: Learn to meditate. Mindfulness meditation helps us to become aware of our thoughts when they pop into our head. Meditating helps us to to recognize our thoughts and then tell them to go away instead of rehashing them over and over. It’s not easy to meditate on a regular basis but it is a skill that can be learned and the effort will be well worth it. After struggling to meditate on my own I took classes which made all the difference in the world. Take up drumming. For those of you who prefer being active drumming is a fun form of meditation that requires us to focus. I joined a drumming circle last year and quickly learned that if I let my mind wander I couldn’t keep rhythm with the rest of the group. And, of course, just about any kind of exercise has been proven to reduce anxiety. The important thing is that with a bit of effort you can reduce your anxiety levels. Meditation, drumming and physical exercise are just a few of the things that work for me.    

10 Leadership Tips for Introverts

Some of the most successful leaders in the world are introverts. What are the secrets to their success? Here are 10 leadership tips to get you started: Tap into your quiet power by connecting to your passion, values and purpose. There is a lot of power in the spoken word. Share your passion and purpose with others.   Develop your personal brand. Start by identifying what makes you unique. You can do part of this work on your own but you will also need to ask others for their opinion of what differentiates you from the crowd.   Learn how to say “no”. Research conducted at the University of California, San Francisco, showed that the more difficulty that you have saying no, the more likely you are to experience stress, burnout, and even depression. Author Randy J. Paterson, writes that “assertiveness is about developing the courage to be yourself.”   Develop a personal vision. Experts tell us that having a personal vision is the single most important thing we can do in order to succeed in life. Perhaps our biggest challenge is that all day, every day, our senses are inundated with “data”. In other words, we are in a state of constant stimulation. To counter this, and to find the time to dream about the type of future we would like to create, we need to carve out some time just be “be”.   People with a lot of energy are more productive, creative and have a positive influence on others. But don’t confuse energy with activity. Introverts may be better at storing energy for when it is needed.   Become a “conscious introvert”. By understanding what it means to be introverted you will gain a clearer understanding of who you are. By becoming conscious of who you are you will inevitably develop into a better leader.   Stop thinking so much! Mindfulness meditation is a great way to learn how to do this. There are lots of good books on the subject but I would recommend taking a course with a certified instructor. Then it is up to you to practice. The more you practice the more confident you’ll become as a leader.   Develop your listening skills. Introverts may make better leaders because they listen to what others have to say. But sometimes we appear to be listening when, in fact, our minds are busy processing what we have just heard or we are searching for the right words.   Don’t go it alone! Whatever you want to call it–Dream Team, Mastermind Group—it pays to surround yourself with people who will support you, champion you, listen to you, challenge you and tell you the truth. Successful people, including many successful leaders know when to ask for help. It’s a sign of strength not a weakness.   Set reasonable goals and as you move forward enjoy the journey! Sometimes we get so hung up on getting the perfect results that we make ourselves and those around us miserable. Perfectionism takes the spontaneity out of life. So, stop thinking and micro-managing and learn to enjoy your successes.   Information on leadership development is available from The Dynamic Introvert.  Here’s to your success!

Introverts Can Be Assertive Too!

INTROVERTS CAN BE ASSERTIVE TOO! Why do so many of us struggle to find the courage to speak up?  Over the years I struggled to be assertive. For some reason I found it easier when I was defending my family or the people I worked with. Once I witnessed a man bullying another man in the hospital where I worked. I didn’t speak up and my lack of action haunted me for a long, long time. WHAT IS ASSERTIVENESS? Assertiveness is the ability to “honestly express your opinions, feelings, attitudes, and rights, in a way that doesn’t infringe on the rights of others.” According to Vancouver author and psychologist Randy J. Paterson, “assertiveness is a style and it is one of four styles which include passive, aggressive and passive-aggressive.” Being passive, aggressive or passive-aggressive can have negative connotations. When we are too passive or too aggressive, we may find that our mental health suffers. These behaviors are associated with anxiety, depression and lack of confidence. We all use these styles at different times although most of us use one of styles more than the others. You probably have some idea of which style you prefer but if not Psychology Today provides a good test that you can use. https://www.psychologytoday.com/ca/tests/personality/assertiveness-test SUGGESTIONS FOR INTROVERTS Introverts are often seen as being passive because we tend to be quiet and often keep our thoughts to ourselves. If we can’t get our point across, we risk being ignored or worse, find ourselves the target of the workplace bully. In the recent issue of Canadian Living Magazine author Liza Findlay shared some thoughts on how to be more assertive in the face of discrimination or bullying, here are a couple of her suggestions: Speak up without saying a word. Non-verbal communication speaks volumes. Use assertive body language such as maintaining direct eye contact and keeping your head up. Use hand gestures to indicate “no” or “stop” and don’t forget to breathe. Focusing on your breath can be very calming Get Backup: Find allies, people who are also concerned about the same things you are and work together to raise your concerns. Does your company’s culture need a refit? Contact someone in the human resources department. Most organizations today are aware of the impact of bullying and want to avoid negative press. ASSERTIVENESS IS A SKILL THAT CAN BE LEARNED! It takes courage to speak up and there could be repercussions so be sure to weigh the risks.   As with any skill assertiveness does get easier with practice. Toastmasters is a great place to develop your skills and find your voice.     

Introverts, are you lonely at work?

Introverts, are you lonely? More specifically, are you lonely at work? That question was asked as part of a 2018 Global Work Connectivity Study conducted by Morar Consulting and Future Workplace. The findings may surprise you. “Workers spend almost 50% of each day on digital vs in-person communication and more than half feel lonely as a result. And perhaps the most surprising finding of all was that introverts (63%) feel lonely more often than extroverts (37%). As an introvert myself I rarely ever feel lonely. I enjoy reading, writing, reflecting, walking, cooking, yoga all things that I can do on my own. Not that I don’t like to socialize but my socializing tends to be in small doses. So why so many lonely introverts in the workplace? The study didn’t go into a lot of detail so I will share some of my thoughts about this intriguing puzzle. Could it be that introverts don’t have a best friend to confide in? As far back as 1999, The Gallop Organization, was asking employees the question “Do you have a best friend at work?”. And according to writer Annamarie Mann this is the most controversial question that Gallop asked in 30 years of employee engagement research. This question remains controversial because many managers don’t believe that socializing with friends is a priority in the workplace. Mann goes on to say that we spend most of our waking hours at work and it’s only natural that we  want to feel connected to the people we work with. In the absence of having work friends we feel lonely and isolated. Just because we prefer our own company doesn’t mean we don’t want to be included in social activities with colleagues at work. Some of us remember all too clearly what it felt like when we were picked last for team activities in gym class at school. For me it was devastating! Introverts are often misunderstood because of the way we communicate. We often hesitate to answer questions, sit quietly in meetings or group situations and let others carry the conversation. Or we don’t show up at all, preferring to hide out in our offices while the more social extroverts are working together. Or, maybe, we are highly sensitive. 70% of introverts are highly sensitive according to psychologist and author Elaine Aron. Aron wrote The Highly Sensitive Person to educate us about the challenges that HSP face. Another psychologist, Marti Olsen Laney, was one of the first people to write about introverts and introversion. Back in 2002 she wrote the bestseller The Introvert Advantage: How to Thrive in and Extroverted World. In her book Laney has this to say about why introverts seem to be antisocial: “It’s easy to see why introverts can appear self-absorbed or uninterested, because we shut down external stimulation when we have had enough. Why? We need to compare external experiences to our own internal experience, attempting to understand new information against our old information…extroverts are also focused on the self, but in a different way. Extroverts like socializing and require the company of others.” Besides introversion and extroversion there may be other aspects of our personalities that influence how we feel at work. The Myers-Briggs Type Indicator or MBTI measures four areas of our personalities: Introvert/Extrovert: How or where we get our energy. Sensing/Intuition: How we take in information. Thinking/Feeling: How we make decisions/come to conclusions after we have taken in the information. Judgement/Perception: How we approach the world in general. Introverts who score high on F for feeling have a stronger need to socialize with people than introverts who score higher on the thinking preference. Let’s return to the study that I started with at the beginning of this post. As with a lot of studies this one leaves me with more questions than answers. Best not to take the findings at face value. Instead dig a little deeper into why introverts are lonely in the workplace and find ways to help them feel more connected! What do you think?  

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