Introverts, are you lonely at work?

Introverts, are you lonely? More specifically, are you lonely at work? That question was asked as part of a 2018 Global Work Connectivity Study conducted by Morar Consulting and Future Workplace. The findings may surprise you. “Workers spend almost 50% of each day on digital vs in-person communication and more than half feel lonely as a result. And perhaps the most surprising finding of all was that introverts (63%) feel lonely more often than extroverts (37%). As an introvert myself I rarely ever feel lonely. I enjoy reading, writing, reflecting, walking, cooking, yoga all things that I can do on my own. Not that I don’t like to socialize but my socializing tends to be in small doses. So why so many lonely introverts in the workplace? The study didn’t go into a lot of detail so I will share some of my thoughts about this intriguing puzzle. Could it be that introverts don’t have a best friend to confide in? As far back as 1999, The Gallop Organization, was asking employees the question “Do you have a best friend at work?”. And according to writer Annamarie Mann this is the most controversial question that Gallop asked in 30 years of employee engagement research. This question remains controversial because many managers don’t believe that socializing with friends is a priority in the workplace. Mann goes on to say that we spend most of our waking hours at work and it’s only natural that we  want to feel connected to the people we work with. In the absence of having work friends we feel lonely and isolated. Just because we prefer our own company doesn’t mean we don’t want to be included in social activities with colleagues at work. Some of us remember all too clearly what it felt like when we were picked last for team activities in gym class at school. For me it was devastating! Introverts are often misunderstood because of the way we communicate. We often hesitate to answer questions, sit quietly in meetings or group situations and let others carry the conversation. Or we don’t show up at all, preferring to hide out in our offices while the more social extroverts are working together. Or, maybe, we are highly sensitive. 70% of introverts are highly sensitive according to psychologist and author Elaine Aron. Aron wrote The Highly Sensitive Person to educate us about the challenges that HSP face. Another psychologist, Marti Olsen Laney, was one of the first people to write about introverts and introversion. Back in 2002 she wrote the bestseller The Introvert Advantage: How to Thrive in and Extroverted World. In her book Laney has this to say about why introverts seem to be antisocial: “It’s easy to see why introverts can appear self-absorbed or uninterested, because we shut down external stimulation when we have had enough. Why? We need to compare external experiences to our own internal experience, attempting to understand new information against our old information…extroverts are also focused on the self, but in a different way. Extroverts like socializing and require the company of others.” Besides introversion and extroversion there may be other aspects of our personalities that influence how we feel at work. The Myers-Briggs Type Indicator or MBTI measures four areas of our personalities: Introvert/Extrovert: How or where we get our energy. Sensing/Intuition: How we take in information. Thinking/Feeling: How we make decisions/come to conclusions after we have taken in the information. Judgement/Perception: How we approach the world in general. Introverts who score high on F for feeling have a stronger need to socialize with people than introverts who score higher on the thinking preference. Let’s return to the study that I started with at the beginning of this post. As with a lot of studies this one leaves me with more questions than answers. Best not to take the findings at face value. Instead dig a little deeper into why introverts are lonely in the workplace and find ways to help them feel more connected! What do you think?  

Self-Leadership and Personal Mastery by Lesley Tayor

Self-Leadership and Personal Mastery Peter Senge popularized the concept of “personal mastery” in his classic book The Fifth Discipline. A huge part of personal mastery is the ability to know and develop aspects of one’s personality. It is human nature to want to understand what makes us “tick”: What are we good at? Where are our weaknesses or our areas for growth? What do other people think about us? What does our personality say about us? Self-assessment is a skill that can be learned and doing this work (and sometimes it does feel like work) is a life-long journey in which we take responsibility for our own development. There are many tools and resources that we can use to help us as we seek to learn more about ourselves. The MBTI or Myers Briggs Type Indicator is one such tool. As many of you know the MBTI is used by millions of people around the world and is popular with human resources professionals. A few weeks ago I completed the Myers Briggs Personality Type Indicator certification, something I’d considered doing over the years but never had the opportunity to do until recently. In taking the MBTI training I was surprised to learn that Myers Briggs is more than just the 16 – 4 letter type combinations, e g INTJ or ESFP. And going into the training I have to admit I was rather sceptical. Apart from learning about my own personality type, I was surprised to discover that the MBTI is not a personality test at all and should not be used to predict job fit or leadership potential. The instructor dealt with some of my scepticism by explaining the important difference between personality type and personality traits. She also explained that the MBTI, if used properly, can help us gain insights into the following: Where and how we focus our attention which is related to where we get our energy from How we prefer to take in information How we prefer to make decisions based on that information How we prefer to deal with the external world Knowing and acting on this knowledge can help us to become better leaders. It’s important to recognize that personality traits are different from personality type. Psychologists study and measure what are referred to as the big five personality traits (OCEAN): Openness Conscientiousness Extroversion/Introversion Agreeableness Neuroticism Personality psychologists are able to measure our personality traits and determine how much of a particular trait each of us has and how we compare with other people on these measures. If you are planning to hire someone for a job that requires a large measure of agreeableness, for example, a personality test may help you to determine which of your candidates is the best “fit”. The Myers Briggs Indicator does not measure personality and so cannot assist you in this aspect of your hiring process. I will share some of what I learned about the MBTI in future posts. There are many different personality tests all with their own strengths, weakness and limitations. It’s also important to note that our personalities are partly determined by genetics and partly determined by the environment that we grew up in. We can also influence our personalities by consciously developing our skills and choosing to adapt our behaviors. Despite helping us to better understand ourselves and others, it is important to remember that personality tests are not the answer to everything and should be used accordingly. Cheers! The Dynamic Introvert    

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